RentRateSA is fully compliant with the Protection of Personal Information Act (POPIA). Learn how we protect your personal information and respect your privacy rights.
The Protection of Personal Information Act (POPIA) is South Africa's comprehensive data protection law that came into effect on 1 July 2021. It regulates how personal information is collected, processed, stored, and shared by organizations.
POPIA gives individuals (data subjects) rights over their personal information and places obligations on organizations (responsible parties) to protect this information.
We implement industry-standard encryption, secure servers, and access controls to protect your personal information.
Clear privacy notices explain what information we collect, why we collect it, and how we use it.
We respect your rights to access, correct, delete, and port your personal information as required by POPIA.
We obtain clear, informed consent before collecting and processing your personal information.
You have the right to request access to your personal information that we hold and to receive a copy of it.
You can request that we correct or update any inaccurate or incomplete personal information.
You can request that we delete your personal information, subject to certain legal and business requirements.
You can object to the processing of your personal information for direct marketing or other purposes.
You can request that we provide your personal information in a structured, commonly used format.
You can request that we limit how we process your personal information in certain circumstances.
You can withdraw your consent to processing at any time, where processing is based on consent.
You can lodge a complaint with the Information Regulator if you believe we've violated POPIA.
If you're not satisfied with how we handle your personal information or respond to your requests, you have the right to lodge a complaint with the Information Regulator.
We encourage you to contact us first to resolve any concerns. Most issues can be resolved quickly and efficiently through direct communication with our Data Protection Officer.
Our Data Protection Officer is here to help. Contact us with any questions about how we handle your personal information or to exercise your POPIA rights.